S
Need help? tap here
S
Sonny
is here anytime
Hi, I'm Sonny 👋
SSRocket AI support + sales assistant。
Human support: support@ssrocket.com, Monday–Friday, 08:00–22:00 U.S. Eastern Time (ET, including daylight saving time). Closed Saturday and Sunday.
Refunds are assessed as of the time you submit the request; staff handle requests during these hours.

FAQ(Just ask):

Contact us

Questions or suggestions? Reach out any time — our support team replies during the hours below.

Chat assistant

Click the chat window at the bottom right for help.

Email support

Email support@ssrocket.com. Our support team works Monday–Friday, 08:00–22:00 US Eastern Time, and is closed on weekends; emails sent outside these hours are handled during working hours.

Refund requests are dated by when you send the email, so writing on a weekend or outside working hours does not affect your eligibility.

中文EN